Campus Ambassador
Onboarding
Orientation Checklist
This is a checklist of items that should be completed within the first week of your employment. Please print this out.
Visitors Center & Tour Customer Journey
This is the process we have found provides the best experience for our tour guests. It will guide you step by step and help you know what to do even if your tour group shows up late.
Tour Script
Link to tour script in Box. The Tour Script is a living & breathing document that we ask you to memorize. Studying this and going on practice tours with other guides will help you prepare to give tours on your own and provide an exceptional experience to our tour guests.
Watching The Desk
Tour Guides and Receptionists should learn these responsibilities. You will be expected to know these if you are working at the front desk.
Opening & Closing Duties
These are the responsibilities you will be accountable for if you are the first student employee here in the morning or last employee in the afternoon.
Minimum Performance Expectations
This is a document we have you read and sign that will go over in detail the performance expectations we hold each student employee in the University Relations to.